OEMServices provides a 24x7 AOG Service.
AOG service has been a core activity since the creation of SAVE in 1973. This service is now available in the 4 points of service: Paris, Singapore, New York, Seattle and Middle East.

Hot Line: experience and added value

• 24/7/365 operations with employees on duty, on site
• standard or dedicated services
• added value service in filtering customer profile, exceptions, adaptation to individual Vendor’s instruction.

In all the sites, the relevant Standard Operating Procedures (Vendor’s Instructions) are electronically available in order to compile all customized processes for each OEM. In these documents, you can find:

• OEM back-up on-duty contacts
• Commercial and logistics policies
• Customer black list
• Maximum quantity to deliver, etc...

Key Figures
Stock Value: 150 MUSD
Yearly Movements: 5 000
Performance over the last 12 months:
      Response time:     99% within 1 hour
      Delivery:              98% within 4 hours