Privacy Policy

Who we are

This website (https://www.oemservices.aero) is hosted by OEMServices SAS.

What personal data we collect and why we collect it

Sign-in

When visitors sign in into our Eservices form, we collect the data that they filled to create them an account.

The information you provide while signing in our E-Services portal is stored in order to provide designed services according to your company and user-profile. User information and passwords are used by our systems for authentication services. The other user profile data is stored to permit the user account management.

EServices

All business data and documents you may provide through our Eservices portal are stored and shared with OEMServices teams. Data can also be shared with our providers (Shippers, Repair stations, End-user) in accordance with the business requirements.

If you upload files (images, documents, others) to our Eservices, these latest wouldn’t be erasable for traceability reasons of our systems.

Bug reports

The personal information you send through our Bug report system allows our teams to inform you about the reported bug resolution

Cookies

If you have an account and you log in, we will set up a cookie with no personal data and using random characters with a unique session ID. These are for your convenience so that you do not have to fill in your details again when you browse on our different Eservices. These cookies will last for one day.
If you log out of your account, the login cookies will be removed.

Analytics

Our website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of our website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. Further information about Google’s privacy policy may be obtained from http://www.google.com/privacy.html.

What rights you have over your data

If you have an account on this site, you can request that we anonymize any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

Your contact information

If you have more questions about your data you can contact us at it-support@oemservices.aero or by phone at + 33 1 72 02 23 73.

Additional information

How we protect your data

Your data is stocked on our internal server which are protected by intrusion protection systems, firewalls and antivirus systems.

What data breach procedures we have in place

We have a system to prevent any spoofing of your data and who makes sure that you are the owner of the account that contains the data.

What automated decision making and/or profiling we do with user data

We don’t do decision making or profiling with user data.

What automated decision making and/or profiling we do with user data

We don’t do decision making or profiling with user data.

Industry regulatory disclosure requirements

Our industry requires to have traceability on aircraft parts that’s why we need to keep logs of any activity related to these parts.